Now, when you log into your WPEngine.com dashboard, you can now click the small gray “i” icon at the far right to generate an identity verification PIN. Use the PIN to get support in chat or on the telephone. The PIN … Continue reading How to Verify Your User Portal Account to WPEngine Support
WP Engine will be conducting maintenance on our User Portal tonight 6/24/15 at 10PM Central to 10:30PM Central. We expect access to the User Portal and functionality inside of it to be limited during the maintenance. This limited state is … Continue reading WP Engine User Portal 6/24/15: 10PM Central to 10:30PM Central.
Servers will be patched during a maintenance window of 11pm to 5am local datacenter time. All impacted sites will receive an email with further information shortly. Continue reading Emergency Security Maintenance 5/13
Having trouble connecting to SFTP? Your SFTP port may have changed, please use port 2222 if you are having trouble. Continue reading Having trouble connecting to SFTP on WP Engine?
Web hosts recently discovered a vulnerability that requires critical maintenance. Servers may be down for a few moments this week but they will return to operation shortly. For more information, see XSS Vulnerability Affects More Than a Dozen Popular WordPress Plugins … Continue reading Intermittent Downtime at Reportica sites April 20-25 due to Critical Maintenance
WP Engine Reports: At WP Engine, we take the security of your sites very seriously, and we strive to keep you aware of any potential issues or vulnerabilities that could impact the sites you entrust to us. The security community has recently discovered a vulnerability in PHP, the language that WordPress is built on, that requires patching. Our teams will be conducting a security maintenance to apply these patches across our platform today. The patching will require a restart of services that will result in a few seconds of increased load time during the restart. We’re proud to keep your … Continue reading Emergency Security Maintenance